Orders & Delivery

Payment Methods

We accept all major credit & debit cards and PayPal. Payments are processed externally and securely by Stripe / PayPal. We do not hold any payment details.

Taxes & Duties

For our UK and EU customers all prices are inclusive of UK VAT @ 20% (EU VAT is zero rated from Jan 1st 2021). Goods are shipped from the UK and packages leaving the UK are sent with a full-value customs declaration.

International customers are responsible for paying any customs charges incurred on importing their goods into their own country.

Currencies & Exchange Rates

All products are priced in British pounds (GBP). Prices can be displayed in alternative currencies, however the exact amount you are charged depends on your payment provider’s exchange rate.

Delivery Charges

Covid 19 Notice: Delivery may take longer than usual due to Covid 19, as such we cannot guarantee delivery dates.

Tracking information will be sent via email if applicable.

United Kingdom

Standard UK shipping for orders below £50 (including VAT) is £2.99. Standard shipping is FREE for orders of £50 and over. Tracked UK shipping is £8.99.

Europe

Standard EU shipping is £5.95 (includes UK VAT @ 20% until Jan 1st 2021). Tracked EU shipping is £11.95.

Rest of the World

Priority Airmail tracked shipping starts at £7.99 depending on your location and basket total.

Shipping Times

Orders usually ship within 1 working day. All items sent internationally are sent via priority Airmail and are handed over to your national postal service.

Lost & Damaged Orders

Claims for lost parcels or damaged orders may be made to us after: 13 days for the UK, 25 days for Europe, and 32 days for the rest of the world. Tracked parcels delivered incorrectly should be reported to us immediately.